Cardiff Open: Mon-Fri 9:00am-5:30pm (Sat 9am-4pm)
Singleton Open: Mon-Fri 9:00am-5:30pm (Sat Closed)
Fletcher Open: Mon-Fri 9:00am-5:30pm (Sat 9am-1pm)
Mayfield Open: Mon-Fri 9:00am-5:30pm (Sat Closed)
Customer Service Charter
We are keen to provide you honest dental services. Our customer service charter sets out our commitment to provide you, our patients, with the service you can expect.
YOU
Patients are our First and foremost priority for all our caring and friendly staff and Dentists.
SAFETY
We will provide safe and the highest quality dental services, provided with professional care, skills and competence.
REQUIRED
We will never provide you any dental treatment which you do not require.
RESPECT
The care provided to you shows respect to you, your cultures, beliefs, values and personal characteristics.
COMMUNICATION
You will receive open, timely and appropriate communication about your dental care in a way you can understand.
PARTICIPATION
You will join in making decisions and choices about your dental care and about your dental care planning.
PRIVACY
Your Personal Privacy is maintained and proper handling of your personal health and other information is assured.
